Users turn to AI chatbots for advice and emotional support
A 2026 Pew report found that 10 percent of Americans use chatbots for emotional support or companionship.
Large study reveals common usage patterns
Researchers analyzed conversations from 1.1 million users to understand how people interact with these tools. Nearly half of the messages involved individuals seeking information or advice to make better decisions.
Ethical questions drive specific interest
Some websites allow people to pose moral dilemmas to artificial intelligence systems for guidance. Designers at the Allen Institute for AI noted that users might view these tools as moral authorities despite their intentions.
Ancient traditions influence modern naming
One project was named after the Delphic oracle because ancient Greeks posed difficult questions to a priestess. The choice of name suggests a connection between modern technology and historical practices of seeking answers from inscrutable sources.
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