EU regulators open investigation into Booking.com over fake listings and scams
European Commission officials launched an inquiry into Booking.com on Wednesday regarding its handling of fraudulent accommodation listings and phishing attempts under the Digital Services Act.
Scope of the regulatory probe
The investigation examines whether the platform has failed to protect consumers from non-existent properties and impersonation fraud. Officials are also reviewing if Booking.com properly identified systemic risks related to these issues over the last four years. A third area of focus involves paid-for boosted listings that may not be clearly marked as advertisements.
Potential financial penalties for violations
Under the Digital Services Act, a company found in breach could face fines reaching 6% of its worldwide annual turnover. The commission stated that opening this investigation does not prejudge the final outcome of the case.
All 2 outlets report consistently
No differences in figures, names or dates across these reports.
- The Guardian
- Business Recorder
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