Qantas cuts 850 jobs as it partners with Accenture
Qantas plans to cut 850 corporate jobs in Sydney while entering a deal with Accenture to deliver work from India.
Airline announces staff reductions
Chief executive Vanessa Hudson stated the changes will modernise the airline and simplify operations. The roles being removed are largely back-office positions in finance, human resources and marketing. This work will be delivered predominantly from India under a new agreement with global technology giant Accenture.
Union challenges company claims
The Australian Services Union has challenged the airline's explanation regarding these job cuts. The union accuses the company of using artificial intelligence as a justification for shifting Australian jobs offshore. Hudson says the systems need an overhaul if the carrier is to keep pace with a rapidly changing industry.
Industry faces wider pressures
Airlines face mounting pressure as soaring fuel expenses result from worldwide oil shortages linked to conflict in Iran. Staffing gaps persist as higher pay, insurance rates and fees at airports increase operational expenses. In August, Qantas disclosed nearly $1.3b in annual earnings, a drop of 19.7 per cent compared to the prior year.
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