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FIA activates official helpline for airport travellers in Islamabad

The Federal Investigation Agency activated an official helpline at Islamabad International Airport to assist passengers with travel documents and immigration queries.

FIA activates official helpline for travellers
File photo FIA activates official helpline for travellers Photo: Business Recorder

New contact number announced

An FIA official confirmed the activation of the Pre-Departure Facilitation Desk on Sunday. Passengers can reach the desk between 9:00 am and 5:00 pm for guidance before leaving for abroad. The agency stated this service helps travelers check documents and understand immigration requirements.

Previous number clarified

Officials explicitly advised the public not to use 0300-5805760 for these specific services. The correct contact remains 0303-5099581 for all matters regarding travel documents and immigration. Visitors may also visit the physical desk at the airport for face-to-face assistance.

Goal is smoother travel

The facilitation desk aims to make the departure process safer and free from unnecessary difficulties. Staff work to help travelers complete required procedures without confusion before they board flights. This initiative ensures passengers receive timely information directly from the Federal Investigation Agency.

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