PlayStation 5 padlock icon blocks access to purchased digital games
Sony users can lose access to installed digital titles on PlayStation 5 if license verification fails or accounts are misconfigured.
License control limits ownership rights
Buying a game from the online store provides a license rather than permanent ownership. Sony retains final control over how users access titles associated with their account. If the company withdraws a license or authentication fails, the user is blocked.
Account settings cause access issues
The padlock icon appears when the system cannot verify the purchase linked to the current profile. Users must ensure they are signed into the correct PlayStation account that holds the purchases. Signing out and back in through the settings menu can restore access to locked titles.
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