Bank of America warns customers against sharing passwords with AI agents
Bank of America has sent emails to its customers advising them not to share banking credentials with artificial intelligence assistants.
Email warning to clients
The financial institution issued a message titled Protecting your finances in the AI World. It explicitly urges users to never give their username and password to another person or an outside service. This guidance includes warnings about AI-enabled tools that offer to act on a user's behalf.
Risks of credential sharing
Sharing log-ins with an AI assistant creates a risk that the tool could access finances without knowledge. A security flaw in such software might leak credentials elsewhere, allowing hackers to enter bank accounts. Additionally, the bank fears unauthorized agents could be accessing customer money while banks explore agentic payments.
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