Lady Gaga apologises to influencer Golloria over Haus Labs shade launch controversy
Lady Gaga issued an apology on Thursday regarding how her beauty brand Haus Labs handled feedback from influencer Golloria about a new bronzer launch.
Brand asked influencer to remove post
Haus Labs requested that Golloria take down a video posted in May because the product was under an embargo. Gaga confirmed this request and stated that the initial way the company handled the situation was wrong.
Company paused launch for new shades
The brand decided to pause the launch of the Sun Dipped Bronzing Veil to build a more inclusive range. Gaga admitted that launching with limited shades was a mistake and expressed regret over how Golloria was treated.
Team held internal talks on feedback
Haus Labs conducted internal discussions to ensure this type of incident does not happen again in the future. Gaga said the team wants to take full responsibility for the unkind treatment of the customer.
Reported by one outlet
Only one outlet has published this. Nothing here has been checked against a second report, so read it as that outlet's account and follow the link below for the original.
Reported by
1 independent outlet. Headline as published. Links open the original report.